Refund policy

30 DAY RETURN POLICY

We give you 30 days to consider your purchase. You can return any item in its original (“as new”) condition within 30 days of the date of shipment for a refund or exchange.

OUR RETURN PROCESS

Once we receive your return and it has been confirmed we will process your refund within a couple of days. When we receive the item our quality assurance team will inspect the item. Any product packaging that has been opened will not be accepted for return and invalidate our return policy.

HOW TO RETURN AN ITEM

Return Code: Email info@oralcareplus.co.nz and we will give you a return code.
Arranging Return: We will assist you in arranging an insured shipping method.
Packaging your return: Include all original packaging material and contents.
If you have any questions about our returns policy, please contact us on info@oralcareplus.co.nz