FREE Delivery On Orders Over $50

Help Center

Help Center


How long will it take for my order to arrive?

Do we deliver outside of New Zealand

Do we deliver to PO boxes?

Do you allow pick ups?

How much will my delivery cost?

I think I have received the wrong product

Can I track my order?

Refunds and Returns

What is your refund policy?

How do I request a refund or return?

How long do I have to return my order and get a refund?

Why have I been refunded for my order without requesting it myself?

Product Order Temporary Restrictions

Why have I received a prompt saying that I've exceeded an order limit?


How do I pay for my order?

Can I be sent a GST invoice?

Do your prices include GST?


How do your customer accounts work?

Order Cancellations

How do I cancel an order?


What is your privacy policy?

Promotions and Deals

My promo code isn't working?

When is your next product sale?